Room Attendant Daily Assignment Sheet for Housekeeping

This format is given to each room attendant after their morning briefing. Room attendants can record the tasks done during their shift on this sheet and also helps them to plan their work for the day.

Download Sample Excel Format:

Room attendant report - Linen Consumption

Room Attendant Sheet

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Housekeeping | Attendant sheets

[Housekeeping > Attendant sheets]

Easily create daily attendant sheets for the housekeeping staff. The sheets show which attendants have to clean which rooms, and what time or point value is available per room for the tasks involved. As need arises, the created overview may be adjusted manually before printing the attendant sheets (for example, by moving a room from attendant A to attendant B).

The sheets can be created on a daily basis and distributed in paper form to the respective attendants.

The attendant sheets can be created for an individual attendant, for a group of attendants, or for all of the hotel's attendants. The sheets contain all of the necessary information required for cleaning the rooms: room status and front office status (arrival, overnight stay, departure, departure & arrival), laundry pattern, preset minutes/points per room, guest preferences, etc. The rooms are listed in alphanumeric order in the sheets. The information to be printed can be set individually.

Different options are available for generating the sheets - for example, the rooms to be cleaned can be distributed evenly among a specified number of attendants, or based on a maximum number of minutes or points per attendant.

Business considerations

The Attendant sheets feature is not supported by the protel Air Housekeeping App, i.e. attendant sheets will not be displayed in the App. Of course you can use all of the advantages of the attendant sheet feature in connection with the App if you print out the attendant sheets and distribute them manually to your housekeeping team.

Creating attendant sheets

Housekeeping > Attendant sheets

Call up the Attendant sheets by clicking on the Housekeeping > Attendant sheets menu. The Attendant sheets window appears.

hotel room assignment sheet

The Print button isn't active until you have saved the preview ( Save button) or call up a previously saved preview (see above "Create a attendant sheet or load one that already exists ").

If you click on the Print button, a print overview appears - see the following figure:

hotel room assignment sheet

The print overview lists all of the rooms that need to be cleaned, together with the respective information. 

Click on Print Tasks and select the Print command. protel Air then creates a PDF which opens in a new browser tab. The PDF is structured in such a way that there is a separate section in the document for each attendant (each attendant section starts on a new page).

By clicking on Print Tasks and selecting the Print as Excel list , protel Air creates an Excel file which is automatically downloaded to your browser's default download directory.  

NOTE : The PDF and the Excel lists are always printed as shown on the screen! You can individually determine which information is to be displayed and printed. For more information, go to the following section: Print overview .

Assigning rooms manually

Once you have created the attendant sheet, you can manually adjust the way the rooms appear on the preview, if necessary.

Rooms that have already been assigned can be assigned to another attendant via Drag & Drop. Rooms which have not yet been assigned can be assigned to an attendant, as well.

Moving rooms/tasks

Not allocated.

If the number of points/minutes required for the work to be performed cannot be distributed evenly among the attendants, the system creates an attendant sheet and names it: Not allocated . This sheet contains all of the rooms that could not be assigned to an attendant.

Other reasons for unassigned rooms can also be absent attendants (the attendant was not selected when creating the sheet or has been set to inactive in the system data). In this case, the rooms that fall within the absent attendant's area of responsibility also appear in the Not allocated list.

In the example shown there are 5 rooms without allocation.

hotel room assignment sheet

You can allocate the rooms to the other attendant sheets via Drag & Drop.

To do this, select a room with your mouse and drag the room into the desired attendant sheet while holding down the mouse button. By releasing the mouse button, the room is added to the attendant sheet.

Hint : Make sure that you keep the location of the rooms in the building while distributing them. For example, you should assign rooms on the first floor to an attendant who works on or near the same floor.

Allocating rooms between attendant sheets

You can use Drag & Drop to move rooms from one attendant sheet to another (from attendant A to attendant B).

Allocating several rooms simultaneously

You can also move an entire block of rooms.

To do this, hold down the [Ctrl] key and click on all the rooms you want to move.

Now, use your mouse to drag the rooms into the desired attendant sheet.

It's even easier if the rooms you want to move are all located under each other in the list:

Click on the first room while holding down the [Shift] key.

Then click on the last room in the list while holding down the [Shift] key.

Print overview

Housekeeping > Attendant sheets > Create sheets > Save > Print

The print overview (Print dialog ) appears when you save an attendant sheet and then click the Print button.

hotel room assignment sheet

The items in the print overview appear in ascending order based on attendant name and room number/name.

Date : If you wish, you can display the print overview for a specific date. This, for example, allows you to call up and print sheets that had been created in the past.

Click into the date field and select the desired date.

Attendants : You can reduce the display to one or more attendants. This is useful, for example, if you only want to print the attendant sheet for a particular attendant.

Click on the down arrow and select one or more attendants from the dropdown list.

Print configuration

Determine what is to appear in the print out of the attendant sheet!

You can hide information that you do not need by hiding the relevant column in the Print dialog box.

To do this, click on the small arrow in the column header of any column and then select the Columns command - see the following figure:

hotel room assignment sheet

To hide a column, deactivate the respective checkbox.

If you wish, you can save the current list view - see the following screenshot (the list will then be called up the next time with the saved settings).

hotel room assignment sheet

Result : When you print the sheet, only the information visible on the screen is printed. Hidden columns are not printed.

Room status display

Occupancy status display, creating sheets for particular attendants.

If you work with permanent attendants, you can create the attendant sheets with the "Attendant Type: defined" option - see figure:

hotel room assignment sheet

The pending service tasks are only distributed to the attendants who have been selected in the dropdown list. For example, if an attendant is absent, the attendant will not be selected in the sheet.

Creating an attendant sheet based on the provided number of attendants

You can create the attendant sheets by specifying the number of available attendants and the maximum available points/minutes per attendant.

Select the Custom option.

Select the number of attendants required per section ( Attendants per section dropdown list).

It is also advisable to specify the maximum number of minutes/points to be scheduled per attendant ( Max. minutes/points per attendant dropdown list).

Afterwards, select a section group (e.g., Section Group 1 for AM shift, Section group 2 for PM shift, or Section group 3 for a particular section of the building - based on your system's configuration).

Click the Create sheets button.

The system then calculates the workload required for each day for all rooms, divides it by the total number of housekeeping staff, and allocates the rooms to be cleaned accordingly. A sheet is created for each employee.

There are 5 housekeeping attendants available for one day.

10 double rooms have the "In the house | linen change ( 30 minutes each)" status = 300 minutes.

10 double rooms have the "Departure (45 minutes each)" status = 450 minutes.

-> A total of 750 minutes must be distributed among 5 attendants.

-> The system creates 5 attendant sheets with 150 minutes per attendant.

If the number of points/minutes cannot be evenly distributed per attendant, the system creates a separate list called "Not allocated" which contains the rooms which couldn't be allocated.

A total of 500 minutes must be distributed among 3 attendants. The system assigns 160 minutes to each attendant (=480 minutes in total). The remaining minutes (e.g. two turndown services of 10 minutes each = 20 minutes) are written to the Not allocated list and can be assigned manually from there.

Create the attendant sheets based on your requirements.

Check the attendant sheet you created to see if there are any non-allocated rooms.

If necessary, assign unallocated rooms.

Save and print out the attendant sheets.

Give the sheets to the supervisor and housekeeping staff.

Related topics

Housekeeping Attendant Daily Assignment Sheet

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